Burnett Automotive Reviews
(Rated by 12 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.1
- Shipping & Delivery4.5
- Return Policy4.1
- Price & Quality4.5
- Customer Service4.0
Recent Customer Reviews (12)
Tasho Sheripov
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Lucas Nixon
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Zarita Musliyevich
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Kyle Potts
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Virginia Pugliesi
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Audrey Bourgeau
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Leah Hirsch
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Stacy Boyd
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Susanne Bader
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Annett Gaertner
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Payment Methods
Accepted Payment Options:
Prices for items on Burnettauto.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Burnett Automotive credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Burnett Automotive Pros & Cons
Pros
1
Quality Service: Burnett Automotive is known for providing excellent work on vehicles, with customers praising the honesty and professionalism of their mechanics.
2
Customer Experience: The company emphasizes a positive customer experience, with friendly staff, clean waiting areas, and timely appointments.
3
Variety of Services: They offer a full range of auto repair services, including tire selection from top brands like Michelin, BFGoodrich, and Uniroyal.
4
Reliability: Many customers have reported reliable service, with some even mentioning that the staff goes above and beyond to help with car issues.
CONS
1
Communication Issues: Some customers have reported issues with follow-up communication, such as not receiving calls when their car is ready or not being informed about quotes.
2
Location-Specific Issues: There have been instances where customers felt that the service quality has declined at specific locations over time.
Burnett Automotive Features and Benefits
Features
Tire Selection
Offers a large selection of tires from top quality brands such as Michelin, BFGoodrich, and Uniroyal to fit various needs and budgets.
Online Shopping
Customers can purchase tires directly from the website, with the option to search by tire size or other methods, and receive the same service and warranty whether buying online or in-store.
Convenient Services
The website allows for secure payment and the option to send quotes to the store for assistance. Customers can also text, call, or email with questions.
Local Expertise
Serves the local areas of Manhattan, Overland Park, Olathe, and Lenexa, KS, providing personalized service and support.
Auto Repair Services
Offers auto repair services, emphasizing ongoing training and continuing education opportunities for its employees.
Warranty and Free Rotation
All tires sold in-store come with a nationwide warranty and free rotation for all Goodyear, Dunlop, and Kelly tires.
Customer Support
The website includes a 'Text us here' button for quick responses from store employees, ensuring customer inquiries are addressed promptly.